A global alliance of leading companies and universities established to develop new understanding and approaches to complex service systems

Cambridge Service Alliance

Welcome to the Cambridge Service Alliance - a unique global alliance between leading businesses and universities. Founded by Cambridge University, in conjunction with BAE Systems and IBM, the Alliance was formed in 2010 to bring together some of the world’s leading firms and researchers devoted to delivering today the insights, education and approaches needed for the complex service solutions of tomorrow.

'In the twenty-first century service business-model innovation provides a key competitive advantage. By bringing together some of the world's best firms and minds, the Cambridge Service Alliance will help you speed up service business-model innovation in your firm'
Professor Andy Neely, Director, Cambridge Service Alliance