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September 2011 Newsletter
Newsletter Emailed out September 2011
Full articles below:
- Cambridge Grand Challenge in Service Week
- Servitization of Manufacturing
- Video on Business Model Innovation
- IBM Centennial Lecture
- Prof Scott Sampson Seminar and Interview
- Business Model Innovation in Complex Services, AIM Service Workshop
- IBM Visualization Global Workshop
- Michael Barrett Promotion
- Customer Experience as a Driver of Value – Pof Chris Voss
- Visitors to the Alliance
- Academic Conference – Booking Reminder
- PMA 2012 Conference : Strategy to Operations
- BAE Service Improvement Seminar
- Challenges of Managing in Difficult Times
- Performance Management – An Incomplete Picture
- SAP Business Intelligence and Business Object training at IfM
- Service Innovation Open Programme
- Recent Publications
To view the whole newsletter click here.
