A global alliance of leading companies and universities established to develop new understanding and approaches to complex service systems
Cambridge

Cambridge Service Week

Cambridge Service Week is a series of events hosted by the Cambridge Service Alliance to bring together leading academics, industrialists and policy-makers to address the evolving challenges facing service education, research, practice and policy.  Find out more about previous events as well as the 2013 Cambridge Service Week plans below.

Cambridge Service Week 2014

The fifth Cambridge Service Week will be held from 29 September to 3 October 2014. The theme for the industry conference will be the 'Future of Services in a Digital Age', which will be held on 30 September 2014. There will also be a partner event and an academic event from 2-3 October. For more information download an event flyer, or visit the conference page.


Cambridge Service Week 2013

The fourth Cambridge Service Week held from 30 September to 4 October 2013 included an industry conference on 'Successfully Making the Shift to Solutions', as well as a series of workshops, a partner event day and an academic conference on 'New Directions for Service Research'Find out more here.

Cambridge Service Week 2012

The third Cambridge Service Week was held from 17-20 September 2012. There was a combination of events for academics, practitioners as well as member organisations of the Alliance.  This year, Cambridge Service Week also hosted the EurOMA Service Operations Management Forum. More information on the 2012 can be found here.

 

Cambridge Service Week 2011

The Second Cambridge Service Week was held in Cambridge, 20-23 September 2011. It was designed to be a combination of partner, open and academic events designed to push the boundaries of service knowledge.  

Cambridge Service Week 2010

The Inaugural 2010 Grand Challenge in Service Week was held in Cambridge on 21-26 September 2010. Over one hundred and fifty delegates, including industrialists from the defence, consultancy, finance, engineering and public-service sectors, policy-makers and academic researchers attended the Grand Challenge Summit meeting.