KT Box Engineering and complex services -
an introduction to the KT-Box service toolkit

Monday 18 June 2012
Wellcome Conference Centre, London: 17.00 - 19.00

From buying groceries and road tax to supporting military aircraft, customers are demanding complex, integrated services unimaginable only fifteen years ago.

This event introduces a range of tools developed by some of the UK’s leading universities to help companies address the challenges they must face to provide and use these services:

• Improving organisations: introducing and improving services for customers through partnered working.
• Using technology: making better use of health usage and monitoring systems to keep equipment in service. 
• Managing the risks: estimating the potential costs of long-term service contracts.
• Understanding information: identifying what information is required and who is responsible for it.

Is this for you?
If you are responsible for introducing new services, or improving existing services, in engineering, manufacturing, logistics or other services that involves organisations working in partnership, then you will benefit from this event.

Find out how KT-Box can help you apply the latest research in your company or for your clients, through access to tools and training for practitioners and consultants.

Location and bookings
This event is free to attend, and will take place at the Wellcome Conference Centre, Euston Road, London, NW1 2BE. To register for this event, please visit: www.eventbrite.com/event/3357489341.  Download a brochure here.  For further information, please contact Tomás Harrington 01223 338086 or email: tsh32@cam.ac.uk

About KT-Box
KT-Box is a unique collaboration of some of the UK’s academic and industrial leaders in the new field of complex service provision. Supported by the Engineering and Physical Sciences Research Council, KT-Box provides the help users need to introduce and improve services.
For all other enquiries regarding this event, and KT-Box, contact Chris Pearson: 01223 764836, or email cp349@cam.ac.uk